Working with You - Drop In Services
We invite you to come along to our Bournemouth office which is in the West Wing of the Town Hall in the Town Centre, opposite the Gardens.
Our doors are open Monday to Friday from 9.00am to 4.00pm (but please note that our core advice hours are 9.30am to 2.30pm).
Alternativley we have a drop in service at West Howe library between 10am-12pm every Monday.
You will be greeted by our Customer Service Team who will ask for information from you and then you will be assessed by an assessor and she or he will then let you know the best way we will work with you.
That could be in any of the following ways:
- Information during initial assessment
- Generalist or Specialist adviser appointment
- Signpost to a special organisation
Citizens Advice Bournemouth is very proud to be working in partnership with lots of other agencies and orgnisations across the sectors.
- with Bournemouth Borough Council
- with NHS Bournemouth and Poole
- with Bournemouth 2026
- with Communities and Local Government
- with Bournemouth Council and Voluntary Service
- with BCHA
- with Business, Innovation and Skills (formally BERR)
- and many others!
It is very important for us to recognise that we cannot work alone.
