At the core of our service delivery are our people. Citizens Advice Bournemouth believes only high quality people can deliver high quality services. To this end we are committed in the investment and development of staff and volunteer teams to ensure they are equipped to deliver the best solutions for our clients.
The senior management team are responsible for ensuring that they get the best out their teams in terms of performance and quality through the provision of strong management, supervision and support. They are responsible for the ‘day to day’ management of the organisation. The team comprises:
All Generalist Advice, Information and Education Services are provided by a team of over 50 volunteers and 25 paid members of staff.
The supervision of all advice staff and volunteers is undertaken by the Advice Session Supervisor team under the Advice Service Management function.
All project staff are directly line managed by the appropriate manager responsible for the project.